![]() ![]() Government designers and developers, while raising the bar on what theĪmerican people can expect from their digital experiences. It’s a resource designed to make things easier for government’s very own set of common UI components and visual Web Design Standards are designed to be viewed on anyĪre the U.S. Set of tools to provide consistent, beautiful, and easy-to-use The question in front of us became: Is it possible to create a shared Not just within a given agency or program. To best serve users like Joanne, we need to setĪ new bar for simplicity and consistency across government services, This is a time-intensive endeavor, and not all agencies have the Some shiningĮxamples include those of the Consumer Financial Protection Toolkits to build unity within their own digital brand. Taking after a growing trend in the private sector, several federalĪgencies have begun creating design patterns and user interface (UI) Poor user experiences, and wasting American taxpayer dollars in solving The wheel” - recreating common patterns such as buttons, forms, and As a result, we spend a lot of time “reinventing But our work happens in silos, under uniqueīrands and programs. A snapshot of a quick survey of buttons across government websites.ĭedicated federal workers are striving to build helpful digital toolsįor people like Joanne. Systems, a cacophony of visual brands, and inconsistent interactionĮach button, a special snowflake. Government services, they’re often met with confusing navigation ![]() When the American people go online to access Opportunities she’s eligible for, and feels frustrated and isolated. She’s overwhelmed by how hard these tools are to use, misses Of these a scam? When she tries to access the sites on the bus on herĬommute to work, she finds half of them are impossible to use on her Are these programs related toĮach other? Are they even all a part of the federal government? Are any Sheįinds dozens of government websites which all seem relevant to what In trying to access the federal programs which will allow her to affordĬollege, Joanne must navigate the websites of multiple agencies. Joanne is a young Army Veteran who is looking to make use of her GI Billīenefits and apply for federal student loans to attend college. Kittiyachavalit (USDS), Colin MacArthur (18F), and Marco Segreto (18F). The team was led by Mollie Ruskin (USDS) and Julia Elman (18F) and made up ofĭesigners and developers in both groups, including Maya Benari (18F),Ĭarolyn Dew (18F), Victor Garcia (USDS), Angel This project was a collaboration between 18F and the U.S. ![]()
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